VA Issues Toll-Free Number Fraud Alert

Phone ScamThe Department of Veterans Affairs has issued a fraud alert about a marketing scam that is targeting veterans who incorrectly dial the

VA National Call Center (800-827-1000) or the GI Bill Call Center (888-442-4551)

A marketing company created two phone numbers that differ from the real VA numbers by one digit.

If a veteran calls the bogus number by accident, the answering party will offer a gift card and try to obtain sensitive personal data, to include credit card information.

Please note that the VA will “never” ask for credit card or banking information over the phone.

The two bogus numbers are:

  • 800-872-1000 and
  • 888-442-4511

Do NOT dial the above numbers. Law enforcement officials have been notified.  For future safety, please Bookmark this list of valid toll-free VA phone numbers: 

Toll Free Numbers for Contacting VA


Recent Email Scams Affecting Military Members, Retirees, and Federal Civilians

The Defense Accounting and Finance Service is warning military members, retirees, and federal civilians about potential email scams from posers seeking access into their pay accounts.

If you receive any email supposedly from DFAS that you think might be an attempt to defraud you, please call the DFAS customer service number at 1-888-332-7411. The DFAS will verify whether or not they are truly attempting to contact you regarding any pay-related issue.

To read about current scams and what you can do to better protect yourself online, visit the DFAS website HERE


DFAS will never send you unsolicited email messages requesting your myPay login ID and password or any other personal or financial information.  We also will not send you unsolicited email messages with attachments.  Never reveal your myPay login credentials in response to an email, no matter who appears to have sent it. And if you receive an e-mail message that appears suspicious, do not click on any links or open attachments.

You can also learn more about scams and how to protect your computer and home network at the following websites: